Not all pest control companies are created from the same cloth. They are as individual as salt crystals. Factor into that equation the reality that some are national, regional or local businesses. You’re now faced with a calculus that can be a little confusing when you’re picking a business to rid your property of undesirable critters.
Most people are more comfortable going local. They’re nearby, they know the lay of the land and they’re part of the community. It’s always a good idea to support small businesses.
National companies do a fair job. But local businesses don’t have a call center in another state. And because they mostly find new clients by word-of-mouth, they’re more likely to give you a different level of customer service.
Before picking a pest control partner, what are you looking to get rid of? You’ll want to focus in on a company that specializes in what you need.
Let’s say you’re trying to get rid of termites. You wouldn’t want a place that is well-known for ferreting-out rats in a barn.
As with any contractor, you’ll want to be armed with a lot of questions. You need answers that will give you the confidence to sign a contract. Here are a few to pose a potential pest control company representative (not a salesman):
• How long have you been in business under the same name?
• Are you licensed? Can I see your documentation?
• Are you insured?
• Can I speak with the company owner?
• Do you have any referrals I can contact?
• How long will this treatment take?
• Do you have an unconditional money-back guarantee?
• How does scheduling a treatment work with your company?
• Do I have to sign a one-year contract or can I cancel service anytime I wish without penalty?
• Will you charge me an additional fee if an unexpected problem creeps-up and you need to come back?
• Will a salesman call on me?
A good company will be more-than-happy to answer any questions you may have. That’s also another sign.
If they won’t respond in an informative and friendly manner that should tell you something about the way they do business.
Finally, since chemicals most likely will be brought to task, find out as much as you can about the substances. The technician should be able to give you the low-down on what they will apply. Ask if there are non-chemical options, too.
Using toxic materials is best left to the pros. One thing to request from the company is a document called a Material Safety Data Sheet (MSDS) and a specimen label for each chemical used.
Vulcan Termite & Pest Control technicians are committed to providing our customers with the most effective services to help protect your home and health. Our technicians customize each service to handle your particular pest control needs.